Total Quality Management

Our Total Quality Management system is integrated throughout every aspect of our business. From initial proposals to product shipments, we provide a process driven framework that allows for planning, execution, review, and continual improvement.

With alignment of intercompany processes and objectives through all aspects of our operations, our daily activities are focused on consistent, predictable results and improvement initiatives.

The main components of our Total Quality Management system are quality control, quality assurance, and quality improvement, ensuring that products and services are effective, efficient, and meet or exceed customer expectations. Our office in Hong Kong is an important extension of our domestic quality management team, as it provides the primary communication link with our manufacturing partners, and is responsible for continual quality auditing and production oversight.

By earning and maintaining ISO 9001:2008 registration, Mars International affirms its commitment to a Total Quality Management system dedicated to delivering consistent high quality services and products.

Please click our Quality Policy to review our declaration of commitment.